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What are your customer horror stories?

Posted: Friday, January 19th, 2024

On a lighthearted Thursday, Clive Holland, host of The Clive Holland Show, wanted your customer horror stories… and to tell him about the worst customer you’ve ever had!

Clive had great contributions from good friends Alex Burman, the valley Viking and Reece from Stewarts Kitchens.

A caller Fred from Bricklaying Supremo said: “I did a job in Leytonstone for a landlord. On completion I asked for the money and he said he'd signed the property over to his son. The son refused to pay.”

Another Wazza said: “I asked a woman if her dog bites, she said no. Soon as I arrived it bit my calf! I yelled you said it wouldn't bite me? She said that's my sister’s dog, mine is in the living room!”

An another Consta Ltd said: “One of the lads was painting a chimney in Cheadle when the home owner rolled the scaffold tower away and said if we promised not to charge he'd put it back!”

And another Cooper Bros added: “The worst customer had to be the one who had 11 dogs and pups who shit and pissed in the house! The stink was so bad. We were always kneeling or standing in.”

And Fisher Construction had this to share: “When I was just starting out I had a customer who was having an affair with a bloke down the road. I made an error telling her husband. They both ended up turning on me.”

As for Matt The Builder he had this experience: “A customer backed into a new wall I'd built in Somerset and rang to say it fell down on its own? I was proper embarrassed. When I turned up his wife gave me dogs abuse! I looked at it and thought, that has collapsed in a strange way? I took the remaining two sides down and started cleaning up the bricks. She didn't want me to re-use them so, I ordered more.

I started putting out my line when a chap from across the road asked me to come and look on his CCTV.

I was so angry when I saw the husband reversing his van straight into it!
I got a copy on my phone and showed them and he tried to deny it was him
The police had to be called because they touted me as a cowboy on their Facebook. Worst situation ever.”

Ant Partridge said: “Fitting a kitchen in Bromsgrove for possibly the best and nicest customer I’ve worked for in 14 years. Tea is regular and the laughing and joking is the reason I will go above and beyond. It’s just a shame he’s a Villa fan!! Up the Baggies!”

For the full show, listen below

 

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