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ITS expands Harlow store into a creative ‘Shop-in-Shop’ experience

Posted: Thursday, March 20th, 2025

Tool retailer ITS has relocated its Harlow store to a more prominent location, offering a completely new tool shopping experience.

Featuring a ‘Shop-in-Shop’ format with dedicated areas for top brands like DeWalt, Makita, Milwaukee, Festool, Bosch, and more, the new ITS store at DC One, Edinburgh Way, Harlow, offers a much larger space just two minutes away from its previous location at Ascent Park.

Unlike traditional trade counters, the new store offers a retail experience where customers can see, touch, and feel more than 6,000 products before making a purchase.

The store offers a vast range of products to suit both trade professionals and DIY enthusiasts.

Customers can explore a wide range of power tools, hand tools, workwear, garden tools, fixings, accessories, storage solutions, ladders, site equipment, and more - all readily available in-store, with friendly expert advice on hand to help them find exactly what they need.

Now integrated into the company’s main distribution centre, the new location ensures that customers have access to massive stockholding, making it very rare for items not to be in stock and ready for collection.

This means customers can walk in with confidence, knowing they are highly likely to find precisely what they need when they need it. For busy tradespeople, where time is money, having the right tools and equipment available on demand is essential—eliminating delays and keeping projects on track.

Paul Hubbard, director at ITS, said, "This isn’t just a bigger store - it’s a completely new way to shop for tools." We’ve created a hands-on experience where customers can explore top brands in their own dedicated spaces. Plus, being part of our main distribution centre means we have unbeatable stock availability.

Driven by both the launch of the new store and the company’s continued strong growth, ITS is actively expanding its team across multiple departments, including retail, marketing, warehousing, and buying. This expansion reflects ITS’s ongoing commitment to job creation in the Harlow area.

The expanded Harlow store, at DC One, Edinburgh Way, Harlow, CM20 2BN, is open seven days per week: Monday – Friday (7am-8pm), Saturday (8am – 5pm) and Sunday (10am-4pm).

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